Reiki Cancellation and Refund Policy
Cancellation & Refund Policy
Cancellations made within 72 hours for Traditional, Premium and Concierge Reiki services will receive a full refund (100%), or may reschedule for a future session with that session already paid in full.
For Traditional, Premium and Concierge Reiki services a 50% refund is offered for cancellations within 48 hours.
NO refunds are given for cancellations within 24 hours of scheduled appointment.
Cancellation Example: You have a scheduled Reiki session for Monday at 8pm (EST), you cancel on Sunday (anytime) you will not receive a refund. Cancel on Saturday =50% refund. Cancel on Friday=100% refund or you may reschedule with the session already paid in full.
Reiki Boost sessions are not always conducted in real-time. Therefore refunds are not accepted. However if the Reiki hasn’t been sent yet, you may absolutely reschedule with that session paid in full. Try to contact Michelle as soon as possible. Michelle keeps a schedule of all booked Reiki sessions and when the energy has been sent.
For example, Michelle does not work before 2pm (est) daily. If you want a Reiki boost at 7am (est), Michelle will send the Reiki energy before that morning, most likely the day/evening before, yet targeted for that time requested.
***It is best to cancel any services as soon as possible to receive the full benefits of your Reiki session purchases.